Shipping policy
Thank you for choosing Sprint Sole Wear!
We are dedicated to providing a smooth, reliable, and transparent shipping experience for all customers across the United Kingdom.
Order Processing
- Processing Time: 1–3 business days (Monday–Friday)
- Orders placed on weekends or UK public holidays will be processed on the next business day.
- Delays may occur due to payment verification, incomplete address details, or high order volumes. If this happens, our team will notify you via email.
Shipping & Delivery
| Destination | Shipping Method | Delivery Time | Shipping Cost |
|---|---|---|---|
| United Kingdom | Standard Shipping | 3–7 business days | FREE |
Total Delivery Time = Processing Time + Transit Time
Estimated UK Delivery: 4–10 business days
Order Cut-Off Time: 12:00 PM (GMT)
Shipping Partners
We work with trusted UK delivery partners to ensure your order arrives safely and on time.
Tracking details will be sent to your email once your order has been dispatched.
Order Tracking
Once your order ships, you will receive a tracking link via email.
Please allow 24–48 hours for tracking updates to appear after dispatch.
Cancellations
If you wish to cancel your order, please contact us immediately:
Email: support@sprintsolewear.shop
Cancellations cannot be guaranteed once your order has entered processing or has been shipped.
Shipping Issues
Lost or Stolen Packages:
Sprint Sole Wear is not responsible for packages marked as delivered by the carrier. Please contact the delivery provider for further assistance.
Incorrect Address:
Customers are responsible for providing accurate shipping information. Sprint Sole Wear is not responsible for delays or losses caused by incorrect or incomplete addresses.
Delivery Exceptions
Delivery delays may occur due to:
- Severe weather conditions
- Public holidays
- Carrier delays
- Remote area delivery
- Unexpected logistical issues
We appreciate your patience and understanding during such situations.
Contact Information
Trade Name: Sprint Sole Wear
Phone: +44 7949 680858
Email: support@sprintsolewear.shop
Address: 45 Russell Square, London WC1B 4JP, United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+00:00)