Shipping policy

Thank you for choosing Sprint Sole Wear!
We are dedicated to providing a smooth, reliable, and transparent shipping experience for all customers across the United Kingdom.

Order Processing

  • Processing Time: 1–3 business days (Monday–Friday)
  • Orders placed on weekends or UK public holidays will be processed on the next business day.
  • Delays may occur due to payment verification, incomplete address details, or high order volumes. If this happens, our team will notify you via email.

Shipping & Delivery

Destination Shipping Method Delivery Time Shipping Cost
United Kingdom Standard Shipping 3–7 business days FREE

Total Delivery Time = Processing Time + Transit Time
Estimated UK Delivery: 4–10 business days

Order Cut-Off Time: 12:00 PM (GMT)

Shipping Partners

We work with trusted UK delivery partners to ensure your order arrives safely and on time.

Tracking details will be sent to your email once your order has been dispatched.

Order Tracking

Once your order ships, you will receive a tracking link via email.

Please allow 24–48 hours for tracking updates to appear after dispatch.

Cancellations

If you wish to cancel your order, please contact us immediately:

Email: support@sprintsolewear.shop

Cancellations cannot be guaranteed once your order has entered processing or has been shipped.

Shipping Issues

Lost or Stolen Packages:
Sprint Sole Wear is not responsible for packages marked as delivered by the carrier. Please contact the delivery provider for further assistance.

Incorrect Address:
Customers are responsible for providing accurate shipping information. Sprint Sole Wear is not responsible for delays or losses caused by incorrect or incomplete addresses.

Delivery Exceptions

Delivery delays may occur due to:

  • Severe weather conditions
  • Public holidays
  • Carrier delays
  • Remote area delivery
  • Unexpected logistical issues

We appreciate your patience and understanding during such situations.

Contact Information

Trade Name: Sprint Sole Wear

Phone: +44 7949 680858

Email: support@sprintsolewear.shop

Address: 45 Russell Square, London WC1B 4JP, United Kingdom

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+00:00)